Parents have secure logins where they can update:

• Contact details
  
• Children’s Information

Absolutely. We take data protection seriously. The system is GDPR-compliant and uses role-based access to ensure staff only see what they need.

Yes. We have a full API integration with HubSpot, enabling real-time syncing and reporting. More integrations are in development—let us know what you need.

Yes. All Incompass gives you access to:

Yes. All Incompass provides a comprehensive suite of reports to help you manage your setting efficiently and stay compliant. Available reports include:

• Childcare Vouchers Report
  
• Pupil Premium Report
  
• Invoices Report
  
• Unbalanced Bookings Report
  
• Uncollected Children Report
  
• No Show Report
  
• Incidents Report
  
• Unbookable Slots Report
  
• Mailing List Report
  
• Financial Data Export
  
• Discount Codes Usage Export
  
• Sessions Register Export

You’ll receive a custom URL with your branding that you can:

• Embed into your website
  
• Share via social media
  
• Include in newsletters or emails

Parents receive:

• Booking confirmations
  
• Payment receipts
  

Cancellations or updates
You can also create custom newsletters or alerts.

Yes. We’ll assist with importing children, parent details, existing bookings, and payment records if needed.

Yes. Depending on your pricing tier, you can access:

• Standard support: Email + Help Centre
  

Enhanced support: Priority email + phone support + onboarding help

Yes. With no setup cost and a user-friendly system, most providers are live in a few days. Choose our 6.5% plan for dedicated onboarding support and personalised help.

No software required. All Incompass is fully cloud-based. Access it from anywhere, on any device.